FAQ
- Where is Amazon Chime hosted?
- What can I do if Amazon Chime on iOS can't join meetings after device restore on a new device?
- How do I resolve failures when I run the readiness checker?
- What can I do if my video or screen share view is garbled?
- How can I make my chat notifications "louder"?
- Why does my other communications app drop when Amazon Chime is running?
- What can I do if my Amazon Chime client is not updating or telling me I am not on the latest version?
- My email changed, how do I change accounts in the Amazon Chime Outlook add-in?
- Can I access Amazon Chime on my Chromebook?
- Does Amazon Chime provide a way to reply to a specific message in a chat room or conversation?
- How do I install the downloadable Amazon Chime Add-in for Outlook on Windows?
- Can I turn off the Waiting Room feature for all my meetings?
- As an AWS account administrator, can I turn off Waiting Room for all my hosts?
- How do I use the Amazon Chime add-in for Outlook on my macOS to schedule meetings for someone else?
- How do I collect and send Amazon Chime diagnostic logs?
- How can I change my presence setting to show me in the locked/private status?
- Is there a way to search my chat rooms and messages?
- How do I add International dial-ins when I am NOT using the Amazon Chime for Outlook Add-in?
- How do I remove myself from a meeting series that I no longer attend and is not on my calendar?
- I muted another attendee, is there something I can do to help them unmute?
- Where can I get the join instructions when I am attending an Amazon Chime meeting?
- What codecs does Amazon Chime use?
- How can I save all the data from a Chat room or conversation before I delete it?
- How do I make another attendee a presenter?
- Can I schedule an Amazon Chime meeting from a shared calendar?
- How can I mute notifications for a chat room, 1:1 or group chat?
- How do I disconnect audio during an Amazon Chime meeting?
- Why am I seeing different meeting IDs in the app for the same meeting?
- How can I make better use of the video display when I am not sharing my video?
- How are messages posted via an incoming webhook identified?