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  1. Amazon Chime
  2. FAQ

FAQ

  • What custom presence indicators are supported?
  • How can I manage my Contacts?
  • When do one-time meeting IDs expire?
  • What are the keyboard shortcuts for the Amazon Chime for iOS client?
  • How do I expand the portion of the visible shared screen to the full size of their Amazon Chime browser or application window?
  • Why do some names on the meeting roster have brackets around them?
  • Is user presence (available, busy, mobile, locked) related to chat room Present or Not Present?
  • Why can't I hear others on a meeting when using my Bluetooth device?
  • I can't get my video to work - what should I do?
  • Why do you ask for feedback after my meetings?
  • What is the frames per second (fps) for Amazon Chime screen share?
  • Why aren't users I am adding to an existing recurring meeting getting the Amazon Chime auto call?
  • Why can't I find the user I want to set as my delegate?
  • What is the max video resolution in the product?
  • Does video get recorded?
  • I need help creating my personalized meeting link. I keep getting a message that it is not available.
  • Can I remove an attendee from my meeting?
  • How do I get screen share working on macOS using the Amazon Chime web app on Chrome?
  • How do I cancel a recurring Amazon Chime meeting that is no longer on my calendar?
  • Can Amazon Chime call my phone for my meeting audio?
  • How many video tiles does Amazon Chime support?
  • How do I stop Amazon Chime from ringing on my mobile or desktop device?
  • Is there a way to hide my background when I have video enabled?
  • Does Amazon Chime provide noise suppression?
  • How do I include dial-ins for other countries in my meeting instructions?
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