question

bethchimeaws avatar image
bethchimeaws asked

Which Amazon Chime Add-in for Outlook am I using?

outlook add-inscheduling meetings
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.

1 Answer

bethchimeaws avatar image
bethchimeaws answered

Amazon Chime provides two Outlook Add-ins.

  1. Amazon Chime Add-in for Outlook which uses the newer Microsoft O365 architecture and is supported for Windows and macOS versions of Outlook. This is the most commonly used add-in and it can be installed by your company's IT team or by a user. This version of our add-in DOES NOT support delegate scheduling.
  2. Amazon Chime Add-in for Outlook on Windows which uses an older Microsoft COM architecture and is only available for Windows versions of Outlook. This version is installed by the user. This version also supports delegate scheduling.

Once installed you can tell which version you have setup by navigating to your Outlook calendar and opening a Appointment/Meeting. The (1) Amazon Chime Add-in for Outlook appears on the right side of the calendar ribbon. The (2) Amazon Chime Add-in for Outlook on Windows appears on the left side of the calendar ribbon.

The Outlook calendar ribbon showing the COM add in on the left and O365 add-in on the right



the-two-outlook-add-ins.png (108.9 KiB)
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.

New Help Center

View the New Amazon Chime Help Center. All content will be moved by September 30, 2025.

Documentation

View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

Website

Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.