awsryanmc avatar image
awsryanmc Deactivated posted

Amazon Chime Add-in for Outlook Installation Guide for End-Users

These instructions are for individuals that want to install the Amazon Chime Add-In for Outlook. If you are an Office administrator that wants to install the Amazon Chime Outlook Add-in, please see our Installation Guide for Administrators.

Before getting started, make sure you meet the System Requirements for the Amazon Chime Add-In for Outlook and that you have permission to install your own add-ins. You should also make sure that the Amazon Chime Add-In for Outlook is right for you by reading our guide on Choosing the Right Outlook Add-in.

Because this add-in will be associated with your Microsoft Exchange account, if you complete installation on any version of Outlook on any platform, the add-in will appear for your user in all of the supported Outlook clients you use.

Installation in Office 365

In many cases, especially at larger companies, you will need to request for your Microsoft Office administrator to install new add-ins for you. If this is the case for you, you can direct them to our Installation Guide for Administrators.

If you have permission to install your own add-ins, you can do so by following these steps.

  1. Open Microsoft Outlook
  2. Go to Settings > Manage add-ins
  3. Choose My add-ins
  4. Search for "Amazon Chime" and then choose the Add button to add it to your account.
  5. You should see the Amazon Chime logo in the ribbon at the top of the page the next time you schedule a meeting. You will need to sign in to your Amazon Chime account to use the add-in.

For more information on the add-in, or to install from Microsoft AppSource, visit our Microsoft AppSource page.

Installation for classic Outlook on the Web

If your company uses on-premises Microsoft Exchange and you don't see the option to search the store for add-ins, you may need to enable the Add-In from Outlook Web Access.

If your Office administrator has not granted you permission to load your own add-ins, you will not be able to complete this process.

To load the Amazon Chime Add-In for Outlook:

  1. Open Outlook Web Access (The URL will be different from company to company. If you aren't sure what it is, ask your IT Admin.)
  2. Select the gear icon at the top right of the page, then Manage Add-Ins
  3. Select Add-Ins, and then select My add-ins.
  4. Find Add a custom Add-In Custom add-in section at, and then select Add from URL.
  5. Enter as the URL and install it.

Install from Outlook on the Desktop

  1. Open Microsoft Outlook 2013 or later for Windows, or Outlook 2016 or later for Mac.
  2. Select the Get Add-Ins button on the ribbon. (If you don't see Get Add-Ins, select Store)
  3. Choose Add-Ins, followed by My add-ins
  4. Find Add a custom add-in at the bottom of the dialog window.
  5. Select Add from URL
  6. Enter as the URL and install it.
amazon chime 5outlook add-inoutlookoutlook for macoffice365
10 |600

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.


View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.


Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.



BethChimeAWS contributed to this article AWSRyanMc contributed to this article