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bethchimeaws asked ·

How do I use the Amazon Chime add-in for Outlook on my macOS to schedule meetings for someone else?

It seems like something changed and the Schedule Chime Meeting icon is no longer displayed

outlook add-inoutlook for macmacos
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bethchimeaws answered ·

UPDATE 11/16/20

If you are scheduling meetings for someone else and you use Outlook on Mac, there was a change to the experience after the macOS Outlook 16.42 client update.

If you are experiencing this issue, the Schedule Chime Meeting option in the upper right portion of the calendar ribbon will not be displayed or will be gray.

Follow these steps to schedule a meeting for someone else.

  1. Ensure that the user (e.g. Exec) you are scheduling for has added you as a delegate in Chime.
  2. Create an appointment on YOUR calendar.
  3. Click Schedule Chime Meeting.
  4. Choose the user (e.g. Exec) from the Meeting delegation list in the add-in:
  5. Choose the correct meeting options.
  6. Click Add to invite so the Amazon Chime information is added to the invite.
  7. Now, change the From: name from your name to the user's name (e.g. the Exec's).
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Documentation

View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

Website

Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.