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bethchimeaws asked

How can I reload the Outlook add-in on macOS when it is blank?

outlook add-inoutlook for mac
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1 Answer

bethchimeaws avatar image
bethchimeaws answered

If your Amazon Chime for Outlook add-in is blank when I try to schedule a meeting, please follow the steps to clear the Outlook cache.

  1. Quit Outlook
  2. Open the macOS Finder
  3. From Go drop-down menu, select Go to Folder...
  4. Type ~/Library/Containers/com.microsoft.Outlook/Data/Library/Caches/com.microsoft.Outlook and choose Go
  5. Select all items in the folder and select Delete
    (contents of the folder may look something like this)
    1611263413600.png
  6. Open your Trash and select Empty Trash to permanently delete the data
  7. Restart Outlook

1611263413600.png (9.5 KiB)
10 |600 characters needed characters left characters exceeded

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.