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bethchimeaws asked

Why isn't the Amazon Chime add-in showing up on my macOS Outlook Calendar ribbon?

outlook add-inmacosoutlook o365
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bethchimeaws answered

Your IT administrator can deploy the Outlook O365 Amazon Chime add-in for all users or you can download the manifest file from https://aws.amazon.com/chime/download or from Microsoft AppSource and add it to your Outlook calendar. Visit https://answers.chime.aws/articles/673/amazon-chime-add-in-for-outlook-installation-guide-1.html for details.

Once installed, make sure it is Turned on (navigate to O365 > Gear icon > Manage add-ins)

Amazon Chime add-in is Turned on - checked

If you navigate to your calendar and you are not seeing the Schedule Chime Meeting icon on the Calendar Appointment ribbon, do the following:

  1. In Outlook, navigate to the Outlook > Settings menu
  2. Select the Privacy option under Other
  3. Make sure Turn on optional connected experiences is checked
    Outlook Privacy Setting and Turn on optional connected experiences option
  4. Restart Outlook for the setting change to take effect.
  5. You should now see the Schedule Chime Meeting option in the calendar ribbon
    Schedule Chime Meeting in ribbon

outlook-add-in-turned-on.png (105.8 KiB)
outlook-privacy-setting.png (91.9 KiB)
outlook-calendar-ribbon.png (43.7 KiB)
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Documentation

View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

Website

Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.