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Web app device permission management for Google Chrome

Allow microphone and camera access

Allowing Amazon Chime to access your microphone and camera in your browser is critical to a successful meeting with computer audio and participation with video.

  1. Click the lock icon to the left of your address bar. A pop-up will appear with a list of permissions management options.
  2. Click the drop-down list to the right of the Microphone label.
  3. Choose the option Allow.
  4. Click the drop-down list to the right of the Camera label.
  5. Choose the option Allow.

Note: We recommend allowing Notifications too. This permits you to be notified when you receive a chat message or a scheduled meeting is about to begin.

Amazon Chime clients for desktop or mobile

If you continue to encounter problems accessing your microphone or camera in the web app we recommend installing one of the Amazon Chime clients

Step 1, 2 and 3: Microphone access

Step 4 and 5: Camera Access

amazon chime 5web appmicrophonepermissionscamera
10 |600

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.


View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.


Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.



BethChimeAWS contributed to this article ElliottChimeAWS contributed to this article