article

Amazon Chime provides native client apps for the following operating systems:

Windows

Supported versions:

• Windows 8.1, 32-bit and 64-bit
• Windows 10, 32-bit and 64-bit

Hardware requirements:

• Microphone and speakers (for phone calls)
• Webcam (for sharing video)
• Windows 10 or later (video background blur)
• Windows machines with 4th generation Intel processors or higher (or equivalent AMD processors), and OS Windows 7 SP1 or higher (for Amazon Voice Focus (noise suppression))

Software requirements:

• .NET 4.5.2 or later (for the Amazon Chime client)Note
  If this is missing, Amazon Chime will prompt the user to download it during installation.

Screen share configuration requirements:

• Screen Share must be set to Aero and Non-Aero themes.
• Display Setting Scaling must be set to 100% and custom settings.

macOS

Supported versions:

• OS X 10.11 and later

Hardware requirements:

• Microphone and speakers (for phone calls)
• Webcam (for sharing video)
• OS X 10.14 (Mojave) or later (video background blur)
• macOS machines from 2007 or newer (for Amazon Voice Focus (noise suppression))

Android

Supported versions:

• Android OS 5.x and later

Software requirements:

• OpenGL ES is required for the screen share viewer.
• Google Services and Google Account are required for the best messaging experience.

Hardware requirements:

• Some features are not available on devices without Bluetooth, telephony, or Wi-Fi.
• Tablet and phone devices are supported.
• Kindle Fire tablets are currently not supported.

iOS

Supported versions:

• iOS 10.0 and later (including iOS 14)

Supported devices:

• iPad Air, Air 2, Mini, Mini 2, Mini 3, 4th generation, 3rd generation, iPad 2
• iPhone 6 Plus, 6, 5S, 5C, 5, 4S
• iPod Touch 6th generationNote
  PSTN dial-in functionality is not available on devices without telephony.

Browser Requirements

The following browsers are supported for the Amazon Chime web application. To open the application, sign in to https://app.chime.aws/ from your web browser.

• Browsers supported for chat:
  • Google Chrome (latest three versions)
  • Mozilla Firefox (latest three versions)
  • Safari 10 or later for macOS
  • Microsoft Edge and Chromium Edge (latest version)
• Browsers supported for meetings and video:
  • Google Chrome (latest three versions)
  • Mozilla Firefox (latest three versions)
  • Chromium Edge (latest three versions)
• Browsers supported for screen sharing:
  • Google Chrome for Windows, macOS, and Linux desktops (latest three versions)
  • Mozilla Firefox for Windows, macOS, and Linux desktops (version 66 and higher)
  • Microsoft Chromium Edge for Windows, and macOS desktop (version 84 and higher)
• Browsers with limited meeting support:
  • Safari 10 or later for macOS
  • Internet Explorer 9, 10, and 11
• Note
  Limited meeting support requires attendees to dial in for audio and does not support video.

Amazon Chime Add-In for Outlook

The Amazon Chime Add-In for Outlook is compatible with Office 365 and recent versions of Exchange On-premises. To decide whether it is right for your organization, see Choosing the Right Outlook Add-In.

Supported Outlook versions:

• Outlook on the Web in Office 365 and Outlook.com
• Outlook 2013 or newer for Windows
• Outlook 2016 or newer for macOS

Supported Exchange versions:

• Office 365
• On-premises Exchange version 2013 or newer, when used with a supported client

Note: macOS users must be on macOS version 10.12 (Sierra) or newer.

Amazon Chime Add-In for Outlook on Windows

For users with Outlook 2010 and Exchange 2010 on Windows, use the Amazon Chime Add-In for Outlook on Windows.

Supported Outlook versions:

• Microsoft Outlook 2010
• Outlook 2013
• Outlook 2016

Supported Exchange versions:

• Office 365
• On-premises exchange

Visit https://aws.amazon.com/chime/download to get all your Amazon Chime apps. Amazon Chime mobile apps are also available from the Apple App Store and Google Play.