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Amazon Chime provides client apps for the following operating systems:

Windows

Supported OS versions:

• Windows 10, 32-bit and 64-bit
• Windows 11

Hardware requirements:

• Dual core 2GHz or higher, 4Gb RAM or higher
• Connecting to audio calls
  • Microphone and speakers
• Sharing video
  • Built-in or external webcam

Note:

• Windows user names should not contain special characters. Characters allowed: A – Z, a - z, 0 – 9, ' . - _ ! # ^ ~

macOS

Note: M1 MacBooks are not fully supported.

Supported versions:

• macOS 11 (Big Sur) or later

Hardware requirements:

• Intel and Apple Silicon via a single Universal build
• Connecting to audio calls
  • Microphone and speakers
• Sharing video
  • Built-in or external webcam

Android

Supported versions:

• Android OS 8.x and later

Software requirements:

• OpenGL ES is required for the screen share viewer.
• Google Services and a Google Account are required for the best messaging experience.

Hardware requirements:

• Some features are available only on devices with Bluetooth, telephony, or Wi-Fi.
• Tablet and phone devices are supported.
• Kindle Fire tablets are currently not supported.

iOS

Supported versions:

• iOS 14.x and later

Hardware requirements:

• Some features are available only on devices with Bluetooth, telephony, or Wi-Fi.
• Tablet and phone devices are supported.

Browser Requirements

The following browsers are supported for the Amazon Chime web application. We don't support mobile browsers at this time. To open the Amazon Chime web application, sign in to https://app.chime.aws/ from a supported web browser.

• Connecting to audio calls from a supported browser requires both microphone and speakers
• Browsers supported for chat:
  • Google Chrome (latest three versions)
  • Mozilla Firefox (latest three versions)
  • Safari (latest three versions)
  • Chromium Edge (latest three version)
• Browsers supported for meetings, video, and screen sharing:
  • Google Chrome (latest three versions)
  • Mozilla Firefox (latest three versions)
  • Chromium Edge (latest three versions)
• Browsers with limited meeting support (*):
  • Safari 10 or later for macOS
• Note
  (*) Limited meeting support requires you to dial in for audio and does not support sharing video (video viewing is supported). Screen sharing and viewing is supported.

Amazon Chime Add-In for Outlook

The Amazon Chime Add-In for Outlook is compatible with Office 365 and recent versions of Microsoft Exchange Server on-premises. To decide whether it is right for your organization, visit Choosing the Right Outlook Add-In.

Supported Outlook versions:

• Outlook on the Web in Office 365 and Outlook.com
• Outlook 2013 or newer for Windows
• Outlook 2016 or newer for macOS

Supported Exchange versions:

• Office 365
• On-premises Exchange version 2013 or newer, when used with a supported client

Note: macOS users must be on macOS version 10.12 (Sierra) or later.

Amazon Chime Add-In for Outlook on Windows

For users with Outlook 2010 and Exchange 2010 on Windows, use the Amazon Chime Add-In for Outlook on Windows.

Supported Outlook versions:

• Microsoft Outlook 2010
• Outlook 2013
• Outlook 2016
• Outlook 2019

Supported Exchange versions:

• Office 365
• On-premises exchange

Visit https://aws.amazon.com/chime/download to get all your Amazon Chime apps. Amazon Chime mobile apps are also available from the Apple App Store and Google Play.