question

Please Note:

Scheduling a meeting on a shared calendar results in a meeting failure because the shared calendar does not have an organizer who is associated with a Pro license.

You may use the instructions below to include meeting instructions that can go on your shared calendar and attendees will need to join the meeting manually (e.g. click on the join link in the invite, dial in or choose Meeting > Join a Meeting from the app and enter the meeting ID).

Create a Meeting on the Shared Calendar (with Outlook Add-in)

1. From Outlook, use the Amazon Chime Outlook Add-in to schedule a new Amazon Chime Meeting.
2. Choose either a One-time Meeting ID or Personal Meeting ID.
3. Delete meet@chime.aws and the pin+xxxxxxxxx@chime.aws addresses from the ‘To’ field.
4. Add your attendees, subject and location for your meeting as normal.
5. Leave the Amazon Chime Meeting Information in the body of your email.
6. You might want to add a note that the attendees will need to join manually (e.g. no Chime auto-call).
7. At the time of your meeting, no one will be auto called, but you and your attendees can use the meeting information provided to join the call.

Create a Meeting on the Shared Calendar (with the desktop or web app)

1. From the Chime application, choose Meeting > Schedule a Meeting.
2. Choose your dial-in countries and choose either a One-time Meeting ID or Personal Meeting ID.
3. Copy the meeting instructions and put them in the meeting description - NOTE: Do not invite meet@chime.aws and the pin+xxxxxxxxx@chime.aws addresses.
4. Add your attendees, subject and location for your meeting as normal.
5. You might want to add a note that the attendees will need to join manually (e.g. no Chime auto-call).
6. At the time of your meeting, no one will be auto called, but you and your attendees can use the meeting information provided to join the call.

Note that the meeting is associated with the user who generated the meeting ID. If that person no longer has Pro permissions or leaves the company, the meeting information will need to be updated with a new meeting ID.

For advanced users ... Using meeting merge to auto call some attendees

If YOU are the user whose PIN was used in the shared meeting invite, if you want to auto-call some attendees (for example, attendees who are presenting) follow the instructions below.

1. Create a separate meeting invite on YOUR calendar (not the shared calendar).
2. Invite the meet@chime.aws and, if you used a one-time meeting ID, the SAME pin+xxxxxxxxx@chime.aws that was generated - the xxxxxxxxxx is the meeting ID included in the join url. So if the join URL that is on the shared calendar meeting is https://chime.aws/1234567890 then invite pin+1234567890@chime.aws.
3. Invite the attendees you want to have auto-called - remember, these are not distribution lists.
4. Send your meeting invitation.
5. When your meeting starts, the users invited to the meeting on your calendar will be auto-called. Other attendees will use the information in the meeting on the shared calendar to join manually.