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bethchimeaws asked

What is a moderated meeting?

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bethchimeaws answered

Amazon Chime has a meeting type, called a moderated meeting, which allows hosts to restrict attendee interactions until they or one of their delegates join or a moderator enters the moderator passcode. Attendees who enter the passcode, including those dialing in or joining from an in-room video system, become "moderators" and are able to perform host actions such as meeting lock, recording, muting all others, and ending the meeting for all.

What you need to know:

  • Moderated meetings provide a higher level of meeting management, and reduce the chance of other attendees reusing the host's meeting bridge.
  • Moderated meetings can be scheduled using Amazon Chime clients or the Amazon Chime Add-in for Outlook.
  • To schedule a moderated meeting, hosts or their delegates choose the option Generate a new ID and require moderator to start and assign a 4-8 digit moderator passcode which will be associated with the Amazon Chime meeting ID.
  • Make sure to make a note of the moderator passcode as, for security, it is not included in the meeting instructions and does not appear anywhere in the Amazon Chime application. If you forget the passcode, please create a new moderated meeting.
  • Once a meeting ID is set to be a moderated meeting, it will always be moderated. When used for future meetings, including recurring meetings or adhoc meetings, the moderator passcode can be used to start the meeting or to receive host meeting controls.
  • Amazon Chime will continue to auto-call attendees when is invited to a moderated meeting.
  • To simplify the meeting start, when the meeting host or one of their delegates joins from an authenticated Amazon Chime client, they are immediately recognized as a moderator and the meeting starts without requiring them to enter the moderator passcode.
  • When joining a moderated meeting, attendees join the meeting and choose their audio source.
    • Note: The Message all option, which uses the Amazon Chime meeting chat functionality in the roster, is disabled until the moderated meeting is started. If an attendee chooses Message all before the meeting is started, they will receive a message indicating that the option has been disabled.
    • Note: The Running late status, which is displayed on the Amazon Chime Meeting roster, is not visible to attendees until the moderated meeting is started.
  • While waiting for a moderator to join, attendees are unable to communicate via audio, video, screen share or chat, and the meeting roster is not displayed.
  • Moderators, including those joining from an Amazon Chime client, dialing in from a phone or from an in-room video system, can choose to enter the passcode and start the meeting.
  • Moderators who join using an un-authenticated Amazon Chime client – they did not log in or create an account – receive the following host controls:
    • Start and Stop Recording,
      • If the moderator that starts the recording is joining from a phone, in-room video system or an unauthenticated Amazon Chime client (in these situations the user's name on the roster will be surrounded by brackets, e.g. <Sammy> or <+155512345678>) the recording will be sent to the meeting host via Amazon Chime chat.
    • Lock and Unlock the meeting,
    • Mute all others,
    • End the meeting for all
  • Moderators who join the meeting from an authenticated Amazon Chime client or web app – they have signed in and have an account – receive the full set of host controls:
    • Start and Stop Recording,
    • Lock and Unlock the meeting,
    • Mute all others,
    • End the meeting for all,
    • Enable and Disable Event mode (When Event mode is enabled, hosts, delegates and moderators are automatically granted the Presenter role and can share their screen and enable their video.),
    • Disable and Enable Attendee Unmute, and
    • Remove an attendee (not the host, delegates or any other moderator)
  • There is no limit to the number of attendees that can be moderators during a single meeting.
  • Once a moderated meeting is started, attendees who join are directly connected to the meeting – there is no waiting.
  • Meetings continue until a moderator, host or delegate ends the meeting or when the Amazon Chime system automatically ends the meeting. The moderated meeting waiting status is only reset after a meeting has ended, even if all moderators leave the meeting.

Note: Entering the moderator passcode is not a skill supported when joining a moderated meeting from an Alexa for Business device. If the Alexa-enabled device is controlling an in-room video system, you can use the video device's dial pad to enter the moderator passcode and host controls.

For more information see:

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