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Becoming a Moderator after a Meeting has Started

In addition to starting meeting interactions, moderators are granted host controls and can assist with important meeting functions. Attendees can enter the moderator passcode at any time during the meeting and receive host controls such as:

  • Starting and stopping Recording, (*)
  • Locking and Unlocking the meeting,
  • Muting all others,
  • Ending the meeting for all, and
  • Removing an attendee from the meeting

( *) Note that if the moderator that starts the recording is joining from a phone, in-room video system, or an unauthenticated Chime client (in these situations the user's name on the roster will be surrounded by brackets, e.g. <Sammy> or <+155512345678>) the recording will be sent to the meeting host via Chime chat.

To enter the moderator passcode after a meeting has started when using a Chime client, choose the Enter moderator passcode option found under the More menu. Provide the moderator passcode and choose Join.

Note: If you are the host, a delegate or have already entered a valid moderator passcode, the Enter moderator passcode option will not be displayed in the More menu.

Once the moderator passcode is successfully entered, a message will be displayed to other attendees who joined using a Chime client or the web app that a new attendee has joined as a moderator.


Moderators who join using an un-authenticated Chime client – they did not log in or create an account – receive the host controls listed above (record, lock, mute all others, end for all).

Moderators who join from a phone or an in-room video system can also control the meeting directly from their device – without having to join from a Chime client. To enter the moderator passcode, use the dial-pad to type in the digits followed by “ #” (pound or hash sign). Please see Host from Dial-in or In-room Video Conference Systems for more details on how moderators can control the meeting when joining from an in-room video system.

Moderators who join the meeting from an authenticated Chime client or web app – they have signed in and have an account – receive the full set of host controls:

  • Start and Stop Recording (*),
  • Lock and Unlock the meeting,
  • Mute all others,
  • End the meeting for all,
  • Enable and Disable Event mode (**),
  • Disable and Enable Attendee Unmute, and
  • Remove an attendee (not the host, delegates or any other moderator)

( *) If the moderator that starts the recording is joining from a phone, in-room video system or an unauthenticated Chime client (in these situations the user's name on the roster will be surrounded by brackets, e.g. <Sammy> or <+155512345678>) the recording will be sent to the meeting host via Chime chat.

( **) When Event mode is enabled, hosts, delegates and moderators are automatically granted the Presenter role and can share their screen and enable their video.

Note: At this time, entering the moderator passcode is not supported when joining using an Alexa for Business device that is acting as the microphone and speaker. If your Alexa-enabled device is connected to an in-room video system, you can use the device's dial pad to enter the moderator passcode and host controls.

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View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

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