As Amazon Chime enters it's End of Support, there are some adjacent AWS settings, integrations, or account-level configurations that you might want to review in your environment. This may not be a complete list as you may have tied other services and systems into your Amazon Chime setup, but we hope it will help you uncover artifacts - especially for those who have been with us for the full 9 years.
- Verify that all users and teams have transitioned to the approved replacement platform
- Use the Usage reporting to understand existing Amazon Chime usage
- Turn off the Usage reporting and clear out your S3 bucket
- Guide your users to transition features to assist with the move to another solution
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Transition features for Amazon Chime users
- Hosts can remove Amazon Chime from meetings and download Chat room members
- Once users are suspended or converted to Basic permissions meetings will no longer ring
- Chat room administrators can generate a list of all members of a chat room
- Hosts can remove Amazon Chime from meetings and download Chat room members
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Transition features for Amazon Chime users
- Download your users' attachments
- If you managed an Enterprise Amazon Chime account (claimed a domain), you also have the ability to download attachments that any of your users uploaded.
- Request user attachments
- Understand the user experience when removing or suspending users from Team or Enterprise Amazon Chime accounts
- Visit section Managing your user accounts - Team accounts in Transition assistance documentation
- Visit section Managing your user accounts - Enterprise accounts in Transition assistance documentation
- Guidance for Team account users
- If you managed your users in an Amazon Chime Team account, once those users are removed, you can recommend that your users delete their profile and data using the Amazon Chime Assistant.
- Remove Amazon Chime-related IAM roles, policies, or service-linked roles
- Remove Amazon Chime-specific applications, bots, or integrations
- Review API keys, access tokens, or service accounts associated with Amazon Chime
- Clean up DNS records, endpoints, or webhooks tied to Amazon Chime services
- Review security groups, network rules, or firewall exceptions created for Amazon Chime
- Remove unused licenses or subscriptions
- This will be performed for Amazon Chime when you delete you Amazon Chime accounts and/or AWS account.
- Turn off Directory Services if you used Active Directory integration
- Clear out your S3 buckets
- S3 buckets for Usage reporting - documentation
- Call detail records - documentation
- Update your internal user documentation, bookmarks, and internal references