Recording an Amazon Chime Meeting

What you need to know about how Amazon Chime provides meeting recording.

• Audio and any screen sharing during Amazon Chime meetings can be recorded. The maximum duration of a single meeting recording is 12 hours.
• Recordings are processed and sent to the requester of the recording. Very long recordings (e.g. 12 hours) may take up to an hour or more to process and deliver the recording file to the requester.
• Attendee video is not recorded.
• The organizer or a delegate has the record option listed under More in the meeting window. Other attendees do not have the option to record.
• Start recording by choosing More > Record Meeting (or on mobile choose Record Meeting from the options menu).
• Stop Recording by choosing More > Stop Recording (or on mobile choose Stop Recording from the options menu). The recording will also be stopped when the meeting is ended.
• The user that initiated the recording receives a file via Amazon Chime Chat from the Amazon Chime Recordings user.
• Your recording files are retained based on your company's message retention setting. i.e. if your message retention is set for 30 days, your recording files will be available for 30 days after the meeting recording was sent.
• Recording files are not counted against per user chat space limits.
• The file is an .m4a if only audio occurred during the recorded period.
• The file is an .mp4 file if there was also screen sharing during the recorded period.
• Amazon Chime sends a separate chat thread and file for each start and stop cycle.

If you need to recall a message thread with your recording, we recommend adding recordings@chime.aws as a contact.