question

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awsryanmc asked

My company has an Amazon Chime account that we want to migrate to a new AWS Account, what is the best way to accomplish this?

accountamazon chimeenterprise account
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1 Answer

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awsryanmc answered

If you have an Enterprise Directory account (not applicable for EnterpriseLWA accounts) with one or more claimed domains, you can remove the domains from your account, then reclaim them under a new account in your desired AWS Account. Once the domain is verified, users will migrate to the new account. This action alone does not affect how users sign in, or their personal PINs, so will not affect your users’ scheduled meetings, contacts or data.

If you have an EnterpriseLWA account, please contact AWS Support and request to move your account from one AWS account to another.

If you have a Team account, you can create a new Amazon Chime account under your preferred AWS Account and send new invitations to all of your users. Users will migrate to the new account as they accept your invitation.

10 |600

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.

Documentation

View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

Website

Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.