bethchimeaws avatar image
bethchimeaws asked

How can I manage my Contacts?

10 |600

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.

1 Answer

bethchimeaws avatar image
bethchimeaws answered
We provide two levels of contacts. Your personal contacts (called My contacts) and find other registered users from your Amazon Chime Account.

There are a number of places where we let you quickly find users. Whether you are looking to send a new Message, invite someone to a Meeting, add someone to a Chat room or adding a user to your Favorites.

To view your contacts, choose the Contacts button on the launch pad or use the keyboard shortcut: Ctrl+L (Windows) and ⌘+L (Mac).

NOTE: To quickly add a new contact, use the Ctrl+N (Windows) and ⌘+N (Mac) keyboard shortcuts.

NOTE: The names displayed in “My contacts” are Amazon Chime users that you have explicitly added and are typically a sub-set of all the users that you interact with. While there may be other users that you see in chat rooms and attend meetings or chat with, “My contacts” provides a list that You manage to reduce auto complete search results when performing common tasks such as adding users to a meeting, inviting users to chat rooms, adding a user as a delegate, etc.

Add contacts to your “My contacts” list by either:
  • use our auto complete feature to search all Amazon Chime users that are a part of your Company's Amazon Chime Account and then select the Add to my contacts action.

  • To add colleagues who are outside your company account or invite others who are not registered yet, enter their email address and select Add. If there is not a user that is registered with that email address, Amazon Chime will send an email directing the user how to setup an account.

  • Select a contact and in the right pane we provide the actions you can take, including: Message, Call or Add to favorites.

  • Select Delete contact and that user will no longer be displayed in your My contact list - they will remain searchable using auto complete. NOTE: Users that are suspended or removed from your company's Amazon Chime Account will no longer be searchable, but if you had a thread open with them, the messages will be available to you until your company's retention period is exceeded.

contact-finder.png (68.3 KiB)
10 |600

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.


View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.


Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.