question

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bethchimeaws asked

Why aren't users I am adding to an existing recurring meeting getting the Amazon Chime auto call?

I am using Google Calendar and adding new users to a recurring meeting.
auto callgooglerecurring
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1 Answer

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bethchimeaws answered
When you add new users to a recurring meeting, make sure you choose the option to send the update to All. This will update meet@chime.aws with the changes and new users will get called.

Note that we have seen situations where Google calendar is not prompting the organizer making the change to update all. A work around that we have found is to make another change (e.g. to the meeting invite text). This will force the update to go to all and meet@chime.aws should get the notification and make sure to auto call all the registered attendees.
10 |600

Up to 25 attachments (including images) can be used with a maximum of 10.0 MiB each and 96.4 MiB total.

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View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

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