Amazon Chime can integrate with your in-room video hardware from Cisco, Tandberg, Polycom, Lifesize, Vidyo and others when you use the SIP or H.323 protocol.
(*): Applicable to customers who have a firewall between Amazon Chime and their VTC system.
A subset of compatible VTC devices list:
Detailed instructions:
Users can join Amazon Chime meetings with video and audio from your in-room systems by providing the Amazon Chime gateway IP and then entering the meeting ID - similar to how users join when dialing into an Amazon Chime call from other clients.- Turn on your Control Unit.
- Select Video Conference.
- Select Dialing.
- Select Keyboard (you need to use the full keyboard to get the ".")
- Enter meet.chime.in or u@meet.chime.in for a SIP call OR 52.23.133.56 for a H.323 call.
- Select Call.
- It will take a few seconds to connect to Amazon Chime.
- You will hear a greeting ("This call powered by Amazon Chime.")
- Now enter {TEN digit Meeting ID as it was in meeting invite} followed by the # key as follows (in this example we used a sample Meeting ID of 0123456789):
Protocol and deployment considerations:
Customers can connect to the Amazon Chime from their VTC in-room devices directly from public internet or via their firewalls and proxies:| Conference | Dial info/Codec | Control Protocol | Protocol/Port | IP to pass Firewall (*) | Protocol/Port to pass Firewall (*) |
| SIP (Signaling) |
meet.chime.in or u@meet.chime.in |
SIP | TLS 5061 | 0.0.0.0/0 |
TCP 5061 |
| SIP (Media data) | SIP | RTP/RTCP | 52.55.62.128/25 52.55.63.0/25 |
UDP/1024-65535 | |
| Audio | G.722, G.711 | SIP | RTP/SRTP (Dynamic port) | ||
| Video | H.264 | SIP | RTP/SRTP (Dynamic port) | ||
| Screen | H.264 | BFCP | RTP/SRTP (Dynamic port) | ||
| H.323 |
52.23.133.56 52.54.206.237 |
H.323 | TCP/1720 | 52.55.62.128/25 52.55.63.0/25 |
TCP/1024-65535 UDP/1024-65535 |
| Audio | G.722, G.711 | H.323 | RTP (Dynamic port) | ||
| Video | H.264 | H.323 | RTP (Dynamic port) | ||
| Screen | H.264 | H.239 | RTP (Dynamic port) |
A subset of compatible VTC devices list:
| Device | SIP | H.323 | Comment |
| Cisco SX20 | Yes | Yes | Audio/Video/Screen: To and From OK |
| Cisco DX80 | Yes | Yes | Audio/Video/Screen: To and From OK |
| Tandberg C40 | Yes | Yes | Audio/Video/Screen: To and From OK |
| Polycom RPD | No | Yes | Audio/Video: OK, Screen: From device is OK |
| Polycom Debut | No | Yes | Audio/Video: OK, Screen: From device is OK |
End User Training
Find video and self paced training for common Amazon Chime tasks including installing the app, joining meetings with and without Amazon Chime, scheduling meetings and collaborating with chat.
Documentation
View the Amazon Chime User and Administration Guide on the AWS Documentation site.
Contributors
