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bethchimeaws asked

Can I use Amazon Chime to dial a phone number?

dial out
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1 Answer

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bethchimeaws answered
Yes, there are two ways you can do this. You can leverage the call me feature to call you when joining a meeting or, if your company has setup Business Calling, you can use your Amazon Chime client to dial out and send SMS messages to a supported phone number.

Amazon Chime call me:

This option is available when: (1) the meeting is organized by an Amazon Chime Pro user, (2) the organizer is a member of an Amazon Chime account where the administrator has enabled outbound calling in the Chime console.

To have Amazon Chime call you at a phone number:
  1. Click on the meeting link in your meeting invitation, this will open a new browser tab and validate your meeting ID.
  2. Enter the name you want to be displayed in the meeting roster and choose Next. (Alternatively, if you have an existing Amazon Chime account, you can choose to sign in.)
  3. Choose the Call me at a phone number option

  4. Select your country and enter your phone number.

  5. Choose Dial.
  6. You will receive a call from Amazon Chime. Dial 5 to accept the call and be connected to your meeting.

Amazon Chime call me supports phone numbers in over 40 countries. All calls are initiated from the US and are billed to the organizer’s Chime account, in 6 second increments, based on the country of the called number. To see the full list of rates, please visit the Amazon Chime call me rates page. To learn more about the Amazon Chime call me feature, please visit the Amazon Chime Documentation page.

Amazon Chime Business Calling:

Business Calling enables calling to and from the PSTN directly from your Chime mobile, desktop, and web applications. To find out more about Business Calling and how to enable it and assign phone numbers please see the Amazon Chime Administration Guide

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View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.


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