Shane Burnett

5.23 — Features and Enhancements delivered in the October 21, 2025 Amazon Chime update release.This 5.23 hotfix #23 includes a security update.

Amazon Chime is a global service that operates from the Northern Virginia AWS region. This is where all user information is stored, such as chat, contacts, calendar and meeting recordings.Amazon Ch...

Amazon Chime now hosts meetings in 16 AWS Regions and more than 32 Availability Zones. Amazon Chime now automatically selects the region that provides a low latency for all meeting participants, wh...

These instructions are for Microsoft Office Administrators. If you are an individual that wants to install on of Amazon Chime's Outlook Add-ins, please see our Installation Guide for End-users.Admi...

You can no longer schedule meetings for someone else from Outlook on Mac, there was a change to the experience after the macOS Outlook 16.42 client update.We only support scheduling meetings for so...

Delegate Scheduling for Moderated MeetingsIf you are a delegate and are scheduling a meeting for one of your delegators, you can use the Amazon Chime Add-in for Outlook on Windows - See Choosing th...

Amazon Chime provides the Amazon Chime Add-in for Outlook used to schedule meetings from Microsoft Outlook. Visit the Microsoft AppSource here https://appsource.microsoft.com/en-us/product/office/W...

Your client logs may be helpful in trying to determine root causes of an issue you may be experiencing. If you are asked to provide Diagnostic Logs please follow the following steps.Below is a list...

Please let us know if you are having problems. Below is a list of information that is helpful for our team to use to diagnose what might be going on. Provide as much of it as you have the time to t...

The Amazon Chime Add-In for Outlook on Windows and the Amazon Chime Add-In for Outlook offer the same scheduling features, but support different types of users. For Office 365 subscribers, the Amaz...