question

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bethchimeaws asked

Why is the system not finding my account?

I am trying to login to my Amazon Chime account
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1 Answer

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bethchimeaws answered

When signing into Amazon Chime using your Amazon account you receive an error message "There was a problem. We cannot find an account with that email address."


This could be because you have not yet created an Amazon.com account to use with your Amazon Chime client.

Please be sure that you click on the Create an Amazon.com account and follow the prompts to create an Amazon.com account to use with your work email address.
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Documentation

View the Amazon Chime User, Administration Guide and API Reference on the AWS Documentation site.

Website

Find more information about the Amazon Chime solution, pricing, customer references, getting started, and other resources.